Mar 2021 – Present
Meridian Financial
San Francisco, CA
Senior Product Manager, Lending
- Launched a small-business lending product from scratch; it issued $40M in loans to 2,100 businesses in its first year.
- Cut the wait for a loan decision from 6 days to 40 minutes by rebuilding the approval process with the data and engineering teams.
- Got 34% more applicants through sign-up by fixing the step where most of them gave up — being asked for documents they didn’t have on hand, a pattern found across 60+ customer interviews.
- Led the review that shut down 3 going-nowhere projects, freeing 11 engineers for the work that mattered most.